Terms of Service

EDLIGO GmbH, on behalf of itself and its subsidiaries, (“EDLIGO,” “we,” “us,” or “our”) is proud to bring partner companies and individuals together through an artificial intelligence (AI) powered EDLIGO Platform, including any functionality and Services offered on or through the platform, the “Website” or “EDLIGO AIRA AI-Recruiter Agents Platform”.

Parts of this Agreement

This Agreement consists of the following terms and conditions (hereinafter the “General Terms”) and terms and conditions, if any, specific to use of individual Services (hereinafter the “Service Specific Terms”). In the event of a conflict between the General Terms and Service Specific Terms, the Service Specific Terms shall prevail.

The EDLIGO platforms are available for use by:

Companies, individual registered business owners, through their representatives in all countries and legislations where the methods and systems applied by EDLIGO are lawful to be used and where the use of EDLIGO applications is not restricted.

 

EDLIGO platforms are not intended for end consumers, they are for B2B, Business to Business use.

You agree to use the EDLIGO platform only for the intended purposes and represent and warrant that you meet any of the foregoing eligibility requirements. If you do not meet all these requirements, you must not access or use the EDLIGO platform(s).

 

Acceptance of the Agreement

To accept this Agreement, you must be of legal age to enter a binding contract. If you do not agree to the General Terms, you may not use any of our Services. If you accept the General Terms but do not agree to any Service-Specific Terms, you must refrain from using the corresponding Service.

You may accept this Agreement by:

  • Checking a box,
  • Clicking a button indicating your acceptance, or
  • By using the Services (which constitutes acceptance).

 

Description of Service

We provide cloud-based software and applications for business use, including related offline and mobile applications (collectively referred to as the “Service” or “Services”). The Services may be used for business needs, or internal operations within your represented organization.

Access to our Services requires any supported Internet browser along with your own Internet connection and necessary equipment. Through your user account, you may create, edit, publish and share content, as well as generate AI results – provided such use remains within the boundaries of applicable laws and regulations.

All use of our Services, including any AI-generated content, must comply with all relevant laws. You are solely responsible for ensuring your usage complies with legal requirements and these terms.

Free Trial

Upon registering for a free trial of our Services, EDLIGO will grant you temporary access to the applicable Services at no cost. This trial period will terminate upon the earliest occurrence of:

  • expiration of the designated trial duration or full credit consumption whatever occurs earlier,
  • commencement of a paid subscription for the relevant Services, or
  • discretionary termination by EDLIGO.

Important Trial Conditions:

  1. All data input and customizations made during the trial period will be permanently deleted unless you either:
    • Upgrade to a paid subscription plan
    • Purchase relevant Service upgrades, or
    • Export your data prior to trial expiration
  2. During the trial period, all Services are provided “AS IS” without warranties, support, or liabilities to the maximum extent permitted by applicable law.

 

User Sign up Obligations

To access and use our Services, you must create a user account by completing the registration process with all required information. If you are registering on behalf of an organization for corporate internal use, we strongly recommend that all organizational users: (a) register using their professional credentials, and (b) provide valid corporate contact information, particularly a corporate or company email address.

By registering for an account, you expressly agree to:

  1. Provide complete, accurate, current, and truthful information as required during registration; and
  2. Promptly update your registration details to maintain their accuracy and completeness throughout your use of the Services.

EDLIGO reserves the right to suspend or terminate your account and deny access to any or all Services if:

  • Any provided information is found to be false, inaccurate, obsolete, or incomplete; or
  • We have reasonable cause to believe your registration information is misleading or invalid

This termination right applies to both current usage and any potential future use of our Services.

 

Restrictions on Use

In addition to all other terms of this Agreement, you expressly agree not to:

  1. Transfer or Commercial Use Restrictions
    • Transfer, resell, or otherwise make the Services available to third parties
    • Provide any Service based on the Services without our prior written consent
    • Share user licenses among multiple individuals, except through formal reassignment to a new user
  2. Technical Restrictions
    • Disassemble, reverse engineer, or decompile the Services, except as expressly permitted by applicable law
    • Attempt unauthorized access to the Services or related systems/networks
    • Remove or obscure any proprietary notices contained in the Services
  3. Third-Party Content & Intellectual Property
    • Use third-party links without accepting their website terms
    • Post third-party links or use their logos/names without written permission
    • Host, transmit, or share any content without proper ownership rights or authorization
  4. Security & Performance Violations
    • Damage, overload, or impair any of our systems or resources
    • Introduce viruses, worms, or other harmful code
    • Interfere with Service integrity, security, or performance
    • Create false identities to mislead others
  5. Illegal & Malicious Activities
    • Transmit false information intended to mislead, harass, or cause harm
    • Violate any applicable local, state, national, or international laws
    • Use the Services for competitive analysis or benchmarking
  6. Data Privacy Violations
    • Process personal or confidential information without proper consent
    • Misuse data belonging to other persons or entities

Any violation of these restrictions may result in immediate termination of your access to the Services and may subject you to legal consequences.

 

Spamming and Illegal Activities

  1. Content Responsibility
    You acknowledge and agree that you bear exclusive responsibility for all content transmitted through the Services, including its legality, reliability, and appropriateness.
  2. Prohibited Content
    You expressly covenant not to use the Services to transmit, distribute, or store any material that:
  • Violates any applicable laws or regulations
  • Is unlawful, threatening, abusive, harassing, defamatory, or libelous
  • Constitutes hate speech or promotes racism, discrimination, or violence
  • Infringes upon intellectual property rights or privacy rights of others
  • Contains obscene, pornographic, or vulgar content
  • Offends religious or cultural sensitivities
  • Contains viruses, malware, or other harmful code
  • Is otherwise objectionable or inappropriate as determined by AIRA AI-Recruiter Agents
  1. Communication Restrictions
    You further agree not to use the Services for:
  • Unsolicited communications (“spam” or “junk mail”)
  • Chain letters or pyramid schemes
  • Phishing or other fraudulent activities
  • Mass unsolicited email distributions
  1. Enforcement Rights
    EDLIGO reserves the unilateral right to immediately suspend or terminate your access to the Services upon reasonable suspicion of:
  • Any illegal or unauthorized activity
  • Violation of these content restrictions
  • Any use that may expose us to legal liability or harm our systems

 

Third Party Applications

  1. Integration Notice
    EDLIGO´s Services may incorporate integrations with various third-party applications (“Third-Party Applications”).
  2. User Responsibilities
    You acknowledge and agree that:
  • Accessing or using Third-Party Applications may require acceptance of their respective terms of Service and privacy policies (“Third-Party Terms”)
  • You are solely responsible for reviewing and complying with all applicable Third-Party Terms prior to use
  • EDLIGO does not control and is not responsible for any Third-Party Applications
  1. Modification Rights
    Notwithstanding any advance notice when reasonably possible, EDLIGO reserves the unilateral right to, at any time and without liability:
  • Suspend, restrict, or disable access to any Third-Party Application
  • Remove any Third-Party Application integration from our Services
  • Make these changes without prior notice to you
  1. Limitation of Liability
    EDILGO shall not be liable for any damages or losses resulting from such actions, including but not limited to:
  • Loss of profits, revenue, or business opportunities
  • Loss or corruption of data
  • Any consequential, incidental, or intangible losses

 

Fees and Payments

The Services are offered through subscription plans of monthly (i.e. 30 days) or other durations as specified. All subscription payments must be made by credit card or are individually agreed. A subscription will automatically renew at the end of each billing period unless you actively cancel your paid subscription prior to renewal. The renewal payment will be processed using the credit card information we have on file. You may update your payment details at any time before renewal.

By maintaining an active subscription without making changes (whether downgrading, upgrading, or cancelling), you expressly authorize EDLIGO to charge the applicable subscription fee to your most recent credit card on file. If you want to but cannot modify or cancel your subscription online, for any reason, you must notify us via email at contact@edligo.com before your current subscription period expires to avoid being charged for the subsequent billing cycle.

EDLIGO reserves the right to modify Service pricing or introduce charges for currently free Services. Any price increases will only take effect after your current billing cycle concludes and will require your explicit consent. If consent for price increase is not active provided, your subscription will terminate at the end of the current billing period. No charges will be applied unless you have selected a paid subscription plan.

For tax compliance, EDLIGO will invoice you for all applicable taxes (including GST, VAT, sales tax, or similar charges) as required by relevant local, state, provincial, or foreign laws. You agree to pay these taxes in addition to your subscription fees as invoiced. Invoices will be issued in compliance with EU and German legal requirements, clearly indicating any taxes charged or providing a clear statement that you or your organisation shall be responsible for relevant tax payments.

 

Organisation Accounts and Administrators

When you sign up for an account for your organisation you may specify one or more administrators or users upon feature availability. Administrators have the right to configure the Services based on organisation´s requirements and manage additional company user accounts. This may include adding or removing users and distributing or limiting application usage credits and managing content visibility.

Your organisation account may be created and configured on your behalf by a third party. In such case it is likely that such third party has assumed administrator role for your organisation. We recommend that you enter into a suitable agreement with such third party specifying such party’s roles and restrictions as an administrator of your organisation account.

You are responsible for (i) ensuring confidentiality of your organisation account password, (ii) appointing competent individuals as administrators for managing your organisation account, and (iii) ensuring that all activities that occur in connection with your organisation account comply with this Agreement. You understand that EDLIGO is not responsible for organisational account administration and internal management of the Services for you.

You are responsible for taking necessary steps for ensuring that your organization does not lose control of the administrator accounts. In case of need for organisational account recovery you are required to email to contact@edligo.com, providing supporting documents as requested by EDLIGO support team allowing to confirm account ownership. EDLIGO may provide control of an administrator account to an individual providing proof satisfactory to EDLIGO demonstrating authorization to act on behalf of the organization. You agree not to hold EDLIGO liable for the consequences of any action taken by EDLIGO in good faith in this regard.

Personal Information and Privacy

Personal information you provide to EDLIGO through the Service is governed by https://www.edligo.net/data-privacy. Your election to use the Service indicates your acceptance of the terms of the www.edligo.net/data-privacy. You are responsible for maintaining confidentiality of your username, password and other sensitive information. You are responsible for all activities that occur in your user account, and you agree to inform us immediately of any unauthorized use of your user account by email to contat@edligo.com. We are not responsible for any loss or damage to you or to any third party incurred because of any unauthorized access and/or use of your user account, or otherwise.

Communications from EDLIGO

The communication Service may include certain communications from EDLIGO such as Service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Services. As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving Service announcements and administrative messages.

Complaints

If we receive a complaint from any person with respect to your activities as part of use of the Services, we will forward the complaint to the primary email address of your user account. You must respond to the complainant directly within 10 days of receiving the complaint forwarded by us and copy EDLIGO (contact@edligo.com)  in the communication. If you do not respond to the complainant within 10 days from the date of our email to you, we may disclose your name and contact information to the complainant for enabling the complainant to directly connect with you. You understand that your failure to respond to the forwarded complaint within the 10 days’ time limit will be construed as your consent to disclosure of your name and contact information by EDLIGO to the complainant.

Inactive User Accounts Policy

We reserve the right to schedule termination of user accounts with and without active, paid subscription, that have not been accessed for a continuous period of 120 days.

In the event of such termination schedule, all data associated with such user account will be scheduled to be deleted. We will provide you prior notice of such termination schedule and option to back-up your data or to prevent termination of the accounts.

The data deletion policy may be implemented with respect to any or all the Services. Each Service will be considered an independent and separate Service for the purpose of calculating the period of inactivity. In other words, activity in one of the Services is not sufficient to keep your user account in another Service active. In case of accounts with more than one user, if at least one of the users is active, the account will not be considered inactive.

Data Ownership

We respect your right to ownership of content created or stored by you. You own the content created or stored by you. Unless specifically permitted by you, your use of the Services does not grant EDLIGO the license to use, reproduce, adapt, modify, publish or distribute the content created by you or stored in your user account for EDLIGO commercial, marketing or any similar purpose.

However, you grant EDLIGO permission to access, copy, distribute, store, transmit, reformat, publicly display and publicly perform the content of your user account solely as required for the purpose of providing the Services to you.

Hosting Location

The location of the cloud facility from which you are served depends on the mapping of your region/country to the available cloud facilities at the time of your sign-up. We may migrate your account or require you to migrate your account to a different cloud facility in the event of any updates to the region/country to cloud facility mapping at any point of time. You must not mask your internet protocol (IP) address at the time of sign-up since your region/country is determined based on your IP address. If, at any time, your actual region/country is found to be different from the region/country in our records, EDLIGO may take appropriate action such as migrate your account or require you to migrate your account to the cloud facility corresponding to your region / country or close your account and deny the Service to you. If you are served from a cloud facility outside your region/country, we may store a local copy of the data in your region/country.

User Generated Content

  1. Content Responsibility

You retain ownership of all content you create, transmit, or publish using our Services (“User Content”), including AI-generated outputs. However, you:

  • Are solely responsible for all User Content and its consequences
  • Must ensure private content is not accidentally made public (note: public content may be indexed by search engines)
  • Acknowledge that AI-generated content may contain inaccuracies or errors, and agree to review all outputs before use
  1. Third-Party Content

Any content received from other users is provided “AS IS” for personal use only. You agree not to:

  • Reproduce, distribute, or exploit such content without express authorization
  • Remove copyright notices or disable copy protection features
  • Use content violating third-party rights (including AI training data restrictions)
  1. Rights & Permissions

By submitting User Content, you affirm that:

  • You possess all necessary rights, consents, and permissions (including for AI training data inputs)
  • For copyrighted material, you’ve obtained authorization from all rights holders
  • You grant EDLIGO a limited, worldwide license to process User Content solely for Service operation and improvement
  1. Content Moderation

EDLIGO reserves the right to block or remove User Content if we receive complaints regarding:

  • Copyright/trademark infringement (DMCA-compliant process)
  • Illegal content (e.g., deepfakes, discriminatory AI outputs)
  • Violations of our Acceptable Use Policy
    We will:
    • Respond to valid complaints within 10 business days
    • Provide appeal instructions via email (contact@edligo.com)
  1. AI-Specific Provisions

You expressly agree:

  • AI outputs may contain inaccuracies (“hallucinations”) and must be verified
  • Not to use the Services to generate:
    • Harmful, deceptive, or illegal content
    • Automated scraping outputs
    • Content violating ethical AI guidelines
  • To indemnify EDLIGO against claims arising from AI-generated content
  1. Complaints & Appeals

For copyright/illegality complaints:

  • Submit detailed notices to contact@edligo.com
  • Include: (a) affected content, (b) rights proof, (c) contact information
    To appeal content removal:
  • Respond to our takedown notice within 10 days

 

Sample files and Applications

  1. Purpose of Samples
    EDLIGO may provide sample files, datasets, and demo applications (“Samples”) solely to illustrate potential use cases of our Services. These Samples are intended for:
  • Product demonstration purposes
  • Educational examples of platform capabilities
  • Testing environments only
  1. Nature of Sample Content
    All Samples contain:
  • Artificially generated or anonymized data
  • Hypothetical scenarios not based on real individuals or entities
  • Simplified examples that may not reflect complex real-world applications
  1. Disclaimer of Warranties
    EDLIGO expressly disclaims all warranties regarding Samples, including but not limited to:
  • Accuracy, completeness, or reliability of information
  • Fitness for any particular purpose
  • Non-infringement of third-party rights
  • Expected results in production environments
  1. Usage Restrictions
    You agree not to:
  • Use Samples as the basis for production decisions
  • Rely on Samples without independent verification
  • Represent Samples as your own work product
  • Use Samples in violation of any applicable laws
  1. Liability Exclusion
    EDLIGO shall not be liable for any:
  • Damages resulting from Sample use
  • Claims arising from reliance on demo content
  • Costs associated with Sample modification or deletion

 

Trademarks

“EDLIGO”, “EDLIGO AIRA”, “EDLIGO AIRA AI-Recruiter Agents”’, “AIRA AI-Recruiter Agents”, the names of individual Services and their logos are trademarks of EDLIGO GmbH or under application. You agree not to display or use, in any manner, EDLIGO trademarks, without EDLIGO´s prior written permission.

Disclaimer of Warranties

You understand and agree that your use of the Services is entirely at your own risk. The Services are provided on an “as is” and “as available” basis without any warranties of any kind. To the fullest extent permitted by law, EDLIGO disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

EDLIGO does not guarantee that the Services will be uninterrupted, timely, secure, or error-free. Any materials downloaded or otherwise obtained through the Services are used at your own discretion and risk. You alone assume responsibility for any damage to your computer systems, mobile devices, or data that results from using the Services or downloading such materials.

No information or advice—whether written, oral, or otherwise provided by EDLIGO or its representatives—creates any warranty not expressly stated in this Agreement.

Limitation of Liability

  1. General Liability Cap
  • Free Tier Users: €50 maximum liability per incident
  • Paid Subscribers: Higher of €1,000 or fees paid in preceding 12 months
  1. Excluded Damages

EDLIGO shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or business opportunities
  • Business interruption or data loss
  • Computer or system failures
  • AI-specific damages (see Section 3)
  • Beta feature malfunctions (see Section 4)
  1. AI-Specific Exclusions

Notwithstanding anything to the contrary, EDLIGO excludes liability for:

  • AI hallucinations, inaccuracies, or erroneous outputs
  • Decisions made based on AI-generated content
  • Training data biases or limitations
  • Third-party AI model performance
  • Compliance with AI-specific regulations (user’s responsibility)
  1. Beta Features Waiver

Use of beta/pre-release features is subject to:

  • “As Is” Basis: No warranties of any kind
  • Data Backup Requirement: Users must maintain independent backups
  • No SLA Coverage: Excluded from Service level agreements
  • Opt-In Acknowledgement: Users must actively enable beta features
  1. Non-Excludable Liabilities

This clause does not limit:

  • Wilful misconduct or fraudulent acts
  • Bodily injury caused by negligence
  • GDPR fines where directly imposed on EDLIGO
  • Statutory product liability claims
  1. Mitigation Requirement

Users must:

  • Promptly report suspected issues
  • Take reasonable steps to minimize damages
  • Notify EDLIGO within 10 days of incident discovery

 

Indemnification and Obligations

  1. Scope of Indemnity
    You agree to defend, indemnify, and hold harmless EDLIGO, its officers, directors, employees, contractors, and affiliates from and against:
  • All third-party claims, damages, fines, and expenses (including reasonable legal fees)
  • Arising from:
    (a) Your breach of this Agreement
    (b) Unauthorized use of the Services
    (c) Violation of applicable laws (including GDPR, AI Act, or copyright laws)
    (d) Your content or AI-generated outputs
    (e) Any harm caused by your failure to implement security measures
  1. AI-Specific Protections
    Your indemnity expressly covers:
  • Claims resulting from AI hallucinations or erroneous outputs you distributed
  • Violations of third-party IP rights through AI training data you provided
  • Non-compliance with AI disclosure requirements (e.g., EU AI Act Article 52)
  1. Process Requirements
    You must:
  • Notify EDLIGO in writing within 10 daysof any claim
  • Grant EDLIGO sole control over the defense (including settlement rights)
  • Provide all requested assistance at your expense
  1. Exclusions
    This indemnity does not apply to:
  • EDLIGO’s wilful misconduct or gross negligence
  • Claims arising solely from EDLIGO’s breach of data protection laws
  • Patent infringement claims covering EDLIGO’s core technology
  1. Mitigation Duty
    You agree to:
  • Promptly modify or remove infringing content/AI outputs when notified
  • Implement all reasonable security updates recommended by EDLIGO

 

Governing Law and Jurisdiction

  1. Applicable Law

This Agreement is governed by German law excluding:

  1. a) the United Nations Convention on Contracts for the International Sale of Goods, (CISG, Vienna Convention), and
  2. b) Conflict of law rules that would apply foreign legislation.

regardless of:

  • Customer’s billing address
  • Location of servers/data processing
  • Place of user access
  1. Mandatory Steps Before Litigation

(a) Escalation Notice:

  • Either party must notify disputes via email (contact@edligo.com)
  • 30-day negotiation period required

(b) Mediation for SaaS-Specific Disputes:

  • For SaaS performance or service level disputes:
    • Binding technical assessment by a German cloud computing expert (appointed by DIS, Deutsche Institution für Schiedsgerichtsbarkeit)
    • Costs shared 50/50
  1. Arbitration for SaaS Commercial Disputes

For B2B conflicts involving:

  • Subscription fees >€50,000
  • Alleged breaches of SaaS Acceptable Use Policy

Procedure:

  • DIS (Deutsche Institution für Schiedsgerichtsbarkeit) Fast-Track Arbitration
  • Remote hearings only (no physical presence required)
  • Maximum €10,000 cost cap for claims €100,000 and above
  1. Litigation as Last Resort

(a) For EDLIGO:

  • Exclusive right to sue in Munich courts for:
    • IP infringement
    • Unpaid fees

(b) For Customers:

  • EU consumers may use home courts. EDLIGO is not available for individual, non-business clients.
  • Non-EU B2B customers waive jurisdictional objections
  1. SaaS-Specific Protections
  • No Service interruption during disputes
  • Data portability guaranteed regardless of litigation
  • Survival clause: Confidentiality & IP protections remain enforceable
  1. Cost Efficiency
  • Document-only decisions for:
    • Routine billing disputes
    • SLA credit claims

 

Account Suspension & Termination

  1. Suspension Rights

EDLIGO may temporarily suspend access or subscription if:
a) Legal Requirements:

  • Suspected violations of German law (e.g., § 202c StGB – data misuse)
  • Formal requests from German/EU authorities (Art. 6 GDPR)
  1. b) Contractual Violations:
  • Material breach of Agreement (defined in § 2.5)
  • Unauthorized AI training data scraping (§ 44b UrhG)
  1. c) Security Threats:
  • Credential compromise (must notify user per § 15 TMG)
  • DDoS attacks affecting other customers

Notice Obligations:

  • Email notification in German/English within 24 hours
  • 10-day objection period (contact@edligo.com)
  1. Termination Rights

EDLIGO is intended for B2B customers and not for consumers.

Basis B2B Customers Consumers (B2C)
By EDLIGO 30-day cure period for remediable breaches
Immediate for:
– Illegal content (§7 TMG)
– Payment default (>15 days)
Only for:
– Non-payment
– Court order
– Illegal content
By User Any time for subsequent subscriptions (portal submission of subscription cancellation) – waiver of 14-day right of withdrawal after first credit use (§ 312g BGB)
– Any time for subsequent subscriptions (portal submission of subscription cancellation)
  1. Special Rules for Beta Services
  • May terminate with 7-day notice
  • No refunds unless legally required (expressly acknowledged during opt-in)
  • Data deleted after 14 days (Art. 17(1) GDPR)
  1. Post-Termination Effects
  2. a) Data Handling:
  • Deletion timelines:
    • 30 days (standard termination)
    • 48 hours (illegal content per NetzDG)
  • Right to export (JSON/CSV format) for 14 days
  1. b) Fees:
  • Prorated refunds for prepaid periods greater one month (§ 649 BGB)
  • Excludes free/Beta Services
  1. Dispute Resolution
  • Mediation required before litigation (DIS-Mediation Rules)
  • Jurisdiction:
    • B2B: Munich I District Court
    • For completion we recognise for B2C: User’s local court (Art. 18 Brussels Ibis). However, EDLIGO is only offering its Services B2B, not to consumers.

Modification of Terms of Service

We may modify this Agreement upon notice to you at any time through a Service announcement or by sending email to your primary email address. If we make significant changes to the Agreement that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of the Services online, using the web service account, or by providing EDLIGO notice by email within 30 days of being notified of the availability of the modified Agreement. In the event of such termination, you will be entitled to prorated refund of the unused portion of any prepaid fees. Your continued use of the Service after the effective date of any change to the Agreement will be deemed to be your agreement to the modified Agreement.

End Of Terms Of Service

If you have any questions or concerns regarding this Agreement, please contact us at contact@edligo.com.

 

 

 

Service Specific Description: EDLIGO AIRA AI-Recruiter Agents

(Compliant with § 307 BGB for transparency and Art. 5(1)(a) GDPR for fair processing)

  1. Core Functionality
  • AI-powered candidate screening (CV/resume parsing)
  • Automated job-candidate matching
  • Job Description generation
  • Interview question generation
  1. Credit System
Credit Type Usage Example Expiration Rules
Resume Upload 1 credit = 1 CV processed Expire end of billing cycle (no rollover)
Job description generation 1 credits = 1 job description generated Expire end of billing cycle (no rollover)
Interview Guide generation 1 credits = 1 Interview guide created Expire end of billing cycle (no rollover)
Job matching CVs matched to Job description, no limit within subscription billing cycle Expire end of billing cycle, only with active paid subscription

Key Policies:

  • No accumulation: Unused credits expire at cycle end (e.g., 100 resume credits unused → forfeited).
  • No refunds: If the credits have not been used will not be refunded or rolled over.
  • Enterprise exceptions: B2B contracts may include partial rollover.
  1. Billing Cycle Alignment
  • Standard plans: 30-day cycles (resets on calendar day 1)
  • Enterprise plans: Custom cycles (e.g., quarterly)
  1. User Notifications
  • 7-day warning before credit expiration (in-app + email)
  • Real-time dashboard showing:
    • Credit balance
    • Expiration countdown
    • Usage analytics

 

 

 

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